Please note that the Home Heat Helpline closed on 30th June 2016.

For information about the Warm Home Discount, please contact your supplier directly or refer to the government website.
For all matters relating to energy supply including energy switching advice, please contact the Citizens Advice Consumer Service on 03454 04 05 06.
For all matters relating to energy efficiency or energy saving advice, please contact the:
For debt advice, please contact the National Debtline on 0808 808 4000