Welcome from Christine McGourty
Over the past week, the wintry weather has arrived and it’s predicted that it will remain extremely cold for most of February. We expect that this cold snap will mean a busy time for the Home Heat Helpline as more people call to get advice about their energy bills.
But, our new research shows that the bad weather can bring out the best in people, fostering a greater sense of community, with people lending a hand to help their neighbours and friends cope. We are encouraging people to be good Samaritans this winter and call the Home Heat Helpline on behalf of people in need, to see if they are eligible for help.
With the Arctic weather setting in, we also want to make sure that you have got all the information you need to help those who may be worried about their energy bills. Call the Helpline (0800 33 66 99) or visit the Home Heat Helpline website to request leaflets, posters and booklets.