To speak to one of our specially trained advisors call us for free on 0800 33 66 99. If you have difficulty hearing you can use the minicom service on 0800 027 2122. If you would like to order promotional materials, please give us a call.

The Home Heat Helpline is open from 9am-5.30pm Monday to Friday.

Home Heat Helpline web chat

Many of the people we’ve helped prefer to speak to us through web chat. We’re online and ready to chat to you from 9am-5pm, Monday to Friday.

It gives you:

  • Friendly, confidential, personal advice on different help available to save on your energy bills.
  • Easy to use, with fast answers to all your questions.
  • The option to have a copy of your chat emailed to you.

To chat online with one of the team, click on the live chat button below.

Arrange for us to call you back

To arrange for us to call you back, please fill in the form below.